Terms and Conditions
Step1:
Please note: In the rare event that deductions are made from the Security
Bond due to damage, loss, or through unnecessary extra cleaning,
CaravanHolidays always pass the money onto the owner of the caravan/caravans
to cover their losses in accordance with our agreement as we are their
representatives. Hopefully, this will continue to be very few and far
between. Office Hours: Sun-Fri 9.00am to 9.30pm
Sat 9.00am to 6.00pm
Terms and Conditions
1. To provisionally book your private caravan holiday at Butlins
Skegness with Caravanholidays, please contact Nigel.
By booking with CaravanHolidays you are accepting the terms and conditions
and agree to abide by them.
PLEASE NOTE:
Any changes made to your booking will incur an amendment fee of £25 No
changes can be made within 14 days of your arrival Bookings taken less than
14 days of arrival will incur a late booking fee of £8.
Wi-Fi is Available and subject to availability. On adult weekends you will be
required to show I.D for each member of your holiday party.
2. The price of your holiday includes upto 4 passes into the Butlins
Skegness Resort for all members of the party. Gas and Electric is included
in the price of your holiday.
3. A £70 non-refundable deposit must be received within 7 days of
making the booking. This payment will secure your holiday and a receipt will
be issued to you when we write to confirm your caravan holiday reservation.
4. We are unable to accept bookings from groups of people of all the
same sex, or under 25 years of age.
With The Exception Of adult weekends.
5. Butlins is a family holiday park and anyone whose unreasonable
conduct causes a nuisance to any other person on the park you will be asked
to leave immediately with no refund given.
6. In order for the caravan to be cleaned and checked, departure must
be made before 10am, and no keys will be released before 4pm on the day of
arrival. Any damage or indepth cleaning needed after your departure will be
billed to the hirer of the caravan and will be passed to the owner of the
caravan via us, the owners representative, and must be paid within 14 days
to avoid legal action being taken. Photographs and report forms are kept on
file should there be a dispute.
7. Upon departure, the caravan must be left in a clean and tidy
condition. The Hirer is responsible for all members of the party and must
make good any losses, breakages, or damage done to the caravan or its
contents during their stay. Prior to departure, keys must be returned to
GUEST SERVICES as failure to do so may result in loss of your SECURITY BOND…
IT IS THE HIRER’S RESPONSIBILITY to ensure that caravans are left in a
respectable and clean state on departure, otherwise cleaning costs will be
charged to the hirer.
8. Pets are not allowed in any caravan, if it is found that there is
a pet in the caravan you will be asked to leave with no refund given, and a
charge for a deep clean will be billed to the hirer.
9. No smoking is permitted in any of the caravan advertised by
CaravanHolidays. You are welcome to smoke outside of the caravan, but not on
the verandas. Failure to comply will result in the hirer being billed for a
deep clean or any damage caused by smoking.
10. Should accommodation booked become unavailable due to
circumstances beyond our control we will endeavour to find alternative
accommodation on site, but if you don't want alternative dates, a full
refund will be given.
11. Vehicles must be parked only in the parking spaces provided.
12. All rubbish must be taken to the bins located around the caravan
park and not left either in, or around the caravan.
13. No ball games to be played around caravans, unless in specific
designated areas, and BB guns are banned on site at Butlins.
14. We highly recommend that you purchase some form of insurance to
cover you in the event that you have to cancel your holiday due to
unforeseen circumstances. NO INSURANCE is included in the price of the
holiday.
15. Please do not remove any item/items from the caravan, any items
that are removed will result in the price of aforementioned item/items being
taken out of your security bond.
16. Some Butlins facilities/entertainment may not be in operation
during off-peak season periods, motorcycle news, spring harvest breaks and
solus events, for which we have no control or influence over and do not
accept responsibility for at any time.
17. If due to illness, injury or accident you are unable to take your
caravan holiday, you must advise us immediately by telephone and then in
writing by special post. If we do not receive written confirmation of your
cancellation before your holiday has commenced, no refund will be given. In
the event of you or any member of your holiday party being unable to travel
due to sickness, bereavement, redundancy or jury service, you will be
required to write to us prior to the start of your holiday by special post,
enclosing proof in the form of a Doctor’s Certificate, a Death Certificate
in cases of bereavement, Employer’s notification of redundancy or official
Court notification.
18. Cancellation Charges
56 days or more - Deposit
55 - 43 days - 30% of Holiday Cost
42 - 29 days - 50% of Holiday Cost
28 days or less - 100% of Holiday Cost
19. In addition to the cost of your holiday a £50 refundable security
bond will be charged. The security bond is refunded by CaravanHolidays not
by BUTLINS. Your security bond will be refunded and returned to you after
your holiday upon a full and satisfactory inspection of the caravan.
Security Bond are returned by cheque in the post within 14 days.
20. In the event you book 8 weeks or less from the holiday start
date, the full payment (including security bond ) will be due for payment at
that time. PLEASE NOTE: The onus is on you to ensure that the balance of
your holiday is paid on or before the due date. If the balance is not
received on time, CaravanHolidays reserve the right to treat the booking as
cancelled and will look to re-let the caravan. The payment due date is not
negotiable.
once balance is paid in full you will receive your booking
in form 7 days before arrival by email .
21. CaravanHolidays cannot be held liable for any alterations to
Butlins facilities and resort from those advertised.
22. CaravanHolidays do not accept any responsibility for any loss or
damage to cars, belongings, or personal injury occurring whilst staying in
one of our caravans.
23. PLEASE NOTE: We manage the caravans for private owners, but we do
not own them. If you have a complaint or any issues you must address them to
CaravanHolidays.
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ENQUIRIES
PHONE: Nigel
Office: 01480 890294
Mobile:07752364976
Email: Banks299@BTinternet.com
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